Privacy policy

Date of last modification: 14.05.2025

We take a responsible attitude to the processing and storage of personal information of EASY's customers, as well as visitors to the website [Website]. Personal information means any information about a person that allows to identify this person directly or indirectly, including his or her personal data, within the meaning of the legislation on personal data protection.

This Privacy Policy contains a description of the types of personal information we receive from users of our websites (including the mobile version of the website) and clients of EASY. In addition, in this document we describe in detail the purposes, ways and methods of collecting and processing your personal information.

  • What information we collect and why.
  • Method and place of processing personal information.
  • Dissemination of information.
  • Protection of personal information
  • Access to information.
  • Cookies, web beacons and other technologies.
  • Advertising directed to consumers.
  • Links to other sites
  • Other online services of EASY.
  • Amendments to the Privacy Policy.
  • Legal information.

1. 1. What information we collect and why

Information you provide to us

EASY collects and processes the following information: name, surname and patronymic of the user (client), email address and telephone number. We only collect data that you provide to us voluntarily. For example, we may collect personal information (your publicly available social media profile information) in order to receive feedback from you about our services, or we request information about your location for registration on the site, in order to provide services or participate in promotions. You have the right not to provide us with this information, but in this case, our website and services may not function properly or some of their functionality may be unavailable.

In addition, when you visit our websites, we may receive certain information about you automatically. This information may include: your IP address, your computer/mobile device operating system and browser type, your device type, the unique device identifier (UDID) or mobile equipment identifier (MEID) of your mobile device, the referring website where you linked to us and information about the pages you visited on our website.

We may use this information to operate, maintain and customise our website and services. In this Privacy Policy, we also provide additional information about how we use cookies.

Mobile devices and location information

Mobile versions of our websites, with your separate consent, may receive information about the exact location of the mobile device using GPS, Wi-Fi, Bluetooth technologies or taking into account the distance to the nearest mobile base station.

EASY uses this information to provide services based on your location, such as finding live events in your country and city, or identifying special offers for residents of your area that may be of interest to you, or to personalise your experience with EASY.

You can always revoke the consent you have given to your location by disabling the collection of location data in your device or browser settings. If you wish to disable the location service on your mobile device, we recommend that you contact your mobile service provider or the manufacturer of your mobile device. If you would like us to delete your location information, please send us an email to the email address specified in your contacts. Please note that some services may not function properly after deleting this information.

2. Method and place of processing of personal information Method of processing

Personal information is processed using computers and (or) automation tools in accordance with procedures and methods that meet the purposes of data collection.

In some cases, the personal information collected may be made available to certain categories of responsible persons of EASY (Data Controller) related to the operation of the website (such as administration, sales, marketing, call centre, legal department, system administrators) or third-party organisations (e.g. third-party technical service providers, postal organisations, hosting service providers, information technology companies, communication services), whom we entrust, if necessary, to perform the following tasks You may additionally request a list of these persons.

Place of data processing

The data is processed at EASY's operating offices and other locations where the parties involved in its processing are located. For further information, please contact us (data controller and database owner).

3. Use of personal information

In order to provide services, your personal information may be used and processed within EASY.

Any use of your personal information within EASY is in accordance with this Privacy Policy. From time to time, we may send you communications containing marketing and promotional information about our products and services, promotional offers, etc. You have the right to opt-in to receive them.

EASY has the right to engage other companies to provide services and organise advertising campaigns. These companies may also have access to some of your personal information only to the extent necessary to provide the services, and they are not allowed to use it for any other purpose.

EASY does not sell, transfer or share the personal information of its customers and users of our website with third parties outside the EASY group of companies. However, with your consent, we may occasionally send you marketing information on behalf of one of our partners about products and services that may be of interest to you. We may also ask you if you would like to receive marketing materials from our business partners. If you agree to receive the newsletter, we will not share your personal information with these partners, but will send you the materials by email on behalf of these partners.

EASY reserves the right to use and disclose any information about you, in cases expressly provided by law or other regulatory act, in order to protect the integrity of our services, protect our rights or to assist law enforcement agencies in the investigation of crimes and ensure public safety.

4. Protection of personal information

EASY takes all commercially reasonable measures to prevent unauthorised access to personal information and data obtained through the use of the EASY website or services. We are committed to protecting your personal data, but we encourage you to take all available precautions to protect your personal data during transmission. To do this, change passwords frequently, use combinations of letters and numbers, and use a secure browser.

5. Access to information

You are in full control of all personal information you provide to us. You have the right to clarify or change the personal information we have received from you at any time, or to change your preferences for receiving advertising and marketing information from us and our partners. You have the right to ask us to delete all information collected about you at any time (right to be forgotten). To do this, please send us an email or letter to the address specified in the last section of this Policy.

6. Cookies, web beacons and other technologies

The website [Site] collects information about your behaviour on our website and visits to the pages of the website in order to obtain statistics on visits and the effectiveness of the use of the website, to form a personal approach and adapt our services to the interests of each user. We do this with the help of various technologies, one of which is cookies. This is data that a website can send to your browser and it will be stored on your computer for further identification by the website.

Cookies are most commonly used to evaluate the effectiveness of websites (for example, to measure the number of visitors and the length of their stay on the website), to identify the most interesting and visited topics and pages, and to ensure the ease of navigation and use of the website without collecting any personal information. Cookies can also be used to form a personalised approach based on the user's existing experience of interacting with the website and its preferences. Over time, this information allows us to improve the user experience.

Cookies are usually divided into session cookies and persistent cookies. Session cookies help you navigate the website efficiently, so that once requested within a session, the information will not be requested again. Session cookies are stored in temporary memory and are deleted when the browser is closed. Persistent cookies store user preferences for current and future visits (for example, they simplify authorisation on the website by allowing you to remember user credentials). They are stored on the hard drive of a computer or on the storage of a mobile device and are activated when the browser is launched. We use persistent cookies to store information such as the user's language and country.

If you no longer wish to receive cookies or if you would like to be informed when cookies are received, please configure your web browser. However, if you disable all cookies, you may not be able to use some of the services and features of the website.

7. Directed (targeted) advertising

We use cookies, the Google Remarketing Tag, Facebook Pixel and other advertising technologies to send you advertisements based on your individual interests and preferences. This section of our Privacy Policy provides more information on this subject.

You may see personalised EASY advertising on the Internet based on your interests. This data enables us to customise the user and customer experience based on their demographic interests, as well as to use contextual advertising and personalise our service offerings. We use this information to display advertisements that may be of interest to you. This process helps us to evaluate the effectiveness of marketing tools and advertising campaigns. You can opt out of receiving targeted advertising by visiting the following websites:

www.aboutads.info/choices

www.networkadvertising.org/managing/opt_out.asp

www.evidon.com

Please note that even if you disable this option, you will continue to see online advertisements, but none will be targeted to your individual interests.

8. Links to other websites

If you visit third-party websites that are not maintained by EASY by clicking on links on our website, you should review their privacy and other practices. We are not responsible for the privacy policies and data collection practices of other companies, and any information you provide to such companies is collected by them in accordance with their privacy policies.

9. Other EASY websites and online services

All EASY websites and online services are subject to this Privacy Policy. In the process of providing services, EASY undertakes to strictly comply with the privacy rules set out in this Policy.

10. Amendments to the Privacy Policy

We may make changes to this policy at any time. We strongly recommend that you check this page and the date of the last change at the top of the page frequently to stay informed of the latest changes.

If you do not agree with any changes made to the Policy, you must stop using the EASY website and services and may request that we delete your personal information.

This privacy policy applies to all personal information of users of the website [Site]/ and customers of EASY that we have, regardless of the method of collection and the way it is obtained.

11. Legal information

This Privacy Policy complies with the requirements of Ukrainian legislation on personal data protection, as well as the requirements of the legislation of most CIS countries, and contains detailed information about the data collected, purposes, methods of collection, processing and use.

Note for European Users: this Privacy Policy has been prepared to fulfil the obligations under the General Data Protection Regulation (EU Regulation 2016/679 of 27 April 2016 or GDPR - General Data Protection Regulation).